Why are my returns becoming cases immediately | Buying

nukatoys · 2026-03-17T11:07:11.535000Z

I buy a lot from eBay and thus have 1 or 2 returns where the seller lied about the item being new and it was used. I want to return the item but eBay makes the return a case immediately and then refunds me without option to send the item back. I don’t want this to affect my account.

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Why are my returns becoming cases immediately | Buying | eBay UK