What's this seller playing at? | Buying

silly_rarebit · 2026-05-15T09:34:49.176000Z

Dealing with an experienced seller (over 100k) and I don't know if they're up to something or what so I'm reaching out to experienced people here. Basically I ordered 2 items from them. Same items but 2 of them. They arrived - both damaged, both in the same locations on the item but the packaging was not damaged which suggests to me that they were packaged up damaged. I applied to return both. The seller left it until the last minute pretty much to approve the returns QR. In the meantime I've ordered 2 more to replace the 2 damaged. Those 2 arrive .... exact same damage in the exact same location so I'm guessing it's part of the sellers manufacturing process. I say "the sellers" because I've had this item before many moons ago from other sellers and they arrived perfectly fine, so it's not a case of that's just how this item is. So I apply to have the new batch of items returned due to damage. Seller approves the return late last night but the returns message says they've informed eBay that they've provided me a label. They haven't. Hence me asking what on earth they're playing at. The first time round I had a QR waiting for me. No problem. Late as could possibly be but no problem. This time nothing. Granted it says to contact the seller which I imagine I'll have to do but before I did that I'm wondering whether they could be up to something. Why else say a label has been provided when it hasn't?

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