What is the Buyer Protection Fee even for? | Buying

matandan.limited · 2025-12-09T04:30:25.221000Z

I bought an item, now 3 months ago, via auction on eBay and paid immediately. I needed additional items from the selller to make this item work so I asked him to list them so I could BIN them. He said he would but never did, and I sent several chaser emails but eventually he stopped responding all together I still haven't collected the item, because I don't know where to collect it from and can't get a response from the seller, I can't leave feedback because of the age of the sale (1 September), so I opened an INR case asking for a refund. Now I get emails saying "this item isn't covered by MBG so try and work things out with your seller".. ..yet I was charged a BPF What was the point? It's fortunate the item was so low cost I can just write it off, it's more the principle of the thing that bothers me - the seller clearly couldn't be bothered completing the sale and eBay seem to be uninterested in helping ensure it completes either, yet both have had money out of me for literally nothing..

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What is the Buyer Protection Fee even for? | Buying | eBay UK