tv
Summary: paujenni-uip9xxrc reported that their TV, purchased in November 2025 and still under warranty, has stopped working and is experiencing a flickering screen issue. They asked if a courier could be arranged for collection and inquired whether the TV would be repaired, replaced, or refunded. A participant requested more information about the fault and asked for pictures of the screen to ensure there is no visible damage.
The tv has stopped working it is still under warranty, could you arrange a courier for collection. The tv was purchased in November 20/2025. Do you repair or replace? or refund. Can you get in touch and let me know thank you.Order no: 10-13819-08898
13:59
Are you aware of this fault?
21:49
21:42
21:42
21:41
21:41
21:40
21:38
Are you aware of this fault?
21:37
I have 2 samsung tv's the remotes are the same both working fine no apps nothign coming on the screen, just light flickering.
14:12
Came downstairs the tv must have come on by itself and was flickering. Unplugged at the mains plugged back in and it was exactly the same a dark screen with flickering.
14:09
17 Aug 2026
Hi, can you please tell us what is the fault on the item? and we also need to see pictures of the screen to make sure there isn't any damage to the screen. Thanks
13:53
14:08
The tv has stopped working it is still under warranty, could you arrange a courier for collection. The tv was purchased in November 20/2025. Do you repair or replace? or refund. Can you get in touch thank you.
12:42
15 Aug 2026
tressygirl
·Aug 18, 2026 at 1:30 PMYou cannot report this to eBay as they do not offer warranties or guarantees on items, just that they are just as described on receipt. If they are not, a buyer has 30 days under eBay's 30 day MBG, Money Back Guarantee policy, to return the item for a full refund.
You are far too late to claim anything from your payment provider, too.
If purchased from a registered UK business, who offered a guarantee and is now not upholding this, then turn to Citizens Advice for your next steps, if you wish to take this further.
@paujenni-uip9xxrc