Seller won't accept return | Buying

josh.smith86 · 2025-12-17T15:17:40.534000Z

I purchased an item which listed a 16 day return policy. The seller sent me an item which looked different to the product images. I messaged the seller and he said he doesn't accept returns for hygiene reasons because of the nature of the product. The item listing has now been removed for "violating a policy". Sellers profile is still available. I processed the return and received a shipping label. Should I just send it back to him or is he likely not to refund me if I do?

Home
eBay News
Help from the Community
- Member To Member Support
- Chat with the eBay Community Team
Discussion
Community Info
eBay Café
Groups
eBay Help

Discussions