Seller refused cancellation on an item that is pickup only. | Buying

lslabsuk · 2026-05-05T23:01:14.966000Z

I bought a sofa bed on the 2nd. Seller was nearby. used but good condition so i thought it a good buy.Free Collection in person 10 miles away. they even specify they have easy parking for collectionI wanted to pick it up ready for the following weekend the 9th. ideally straight away on the 2nd. but if not then maybe the 4th 5th or 6th. Seller responded with pickup date on the 11th. which is after the weekend i needed it for. i asked repeatedly for a closer time as they are only around 10 miles away from me. no response. after 2 more messages I cancel the order. Got an email today to say its too late to cancel my order. I bought is at 10:40am and cancelled it by 13:13and i should recieve it by the 16th. How do i receive a collection only item by the 16th? seems like just a scam after i realised they have 0 feedback. as i use ebay rarely now i had fallen out of the habit of checking feedback for sellers. So from buying and paying at 10:40 to cancelling it 2.5 hrs later that was too long for some reason. what am i meant to do next. as the Ebay AI currently doesnt seem capable of understanding basic questions.

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Seller refused cancellation on an item that is pickup only. | Buying | eBay UK