My other half purchased an item from a seller located in Dunstable. They sent the wrong item and while looking up the process of initiating a return we have discovered the seller is in china. The seller hasn't responded to a message sent and we're unsure as to where we will have to send this item back to if the seller doesn't sort this out. If the item has to be returned will the seller have to provide a return label for the UK or china, or as I fear she'll be forced to fork out...

If the listing stated item was in UK you only have to open a not as described claim and go from there (return to UK address at sellers cost). See :- https://www.ebay.co.uk/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210

Returns to china | Buying

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