Hello all I purchased a computer case. Unfortunately it is not a Cooler Master Masterbox Q500L which I ordered its a Q300L I purchased it for spares for my Q500L I have tried to do a return for refund which it lets me fill it in but will not me submit it any ideas

Is it still within 30 days of the delivery date? That's ebay's deadline for claims. If it is try from here:https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041select "Item doesn't match description" and if necessary escalate it to eBay after 3 complete working days.

Return option | Buying

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