Hi, I’m really frustrated because I haven’t received a refund for a toothbrush I returned within its warranty. I mistakenly sent £74.99 to the seller instead of requesting a refund, and I’ve also submitted a correct refund request that’s pending. I need this sorted out as soon as possible, can I report a seller to eBay.

I honestly don't know what you hope to gain by reporting the seller. You can't report them on the grounds that you sent them money accidentally and, I don't think that Ebay will act if you report them for not upholding a warranty. If you have been able to open a return case through Ebay, you will not be able to ask Ebay to step in because of the amount of time which has passed. Keep on at the seller to resolve this. It is between you and the seller, Ebay will not get involved. Below is the...

Reporting a seller | Buying

Home
eBay News
Help from the Community
- Member To Member Support
- Chat with the eBay Community Team
Discussion
Community Info
eBay Café
Groups
eBay Help

Discussions