Refund help for INAD | Buying

lfc_2025 · 2026-06-24T15:27:38.822357Z

I purchased a 1 gram gold bar. It was delivered today and as anyone would, I got it tested.Prior to having it tested, I told the seller I would have it heat tested as my local shop doesn't have the gold testing machine.I told the seller that it can only be heat tested once removed from its packaging ( the packaging was actually a plastic laminate, done by the seller himself or the person the seller got the item from). The seller agreed and said he'd wait for the outcome.After the heat test, the "gold" bar I purchased turned silver, indicating it was gold plated and not genuine gold as described by the seller.I have opened a INAD case but have to wait a few days for eBay to step in.The seller is now stating that I should not have took it out of the packaging ( even though the packaging was a flimsy plastic laminate that the bar was put inside by the seller himself or the person he supposedly got it from).The seller is also stating that the bar is now silver, and not gold what he sent me. While both claims are true, the packaging has been opened by me and the bar has turned silver after having it tested, how else would I have been able to verify if it's genuine or not? There was no other way as my local shop doesn't have a machine to test gold, they use other methods like acid testing and heat testing.The seller is now accusing me of switching the bar, even though the bar is EXACTLY the same as what he sent me apart from turning silver from the test which the seller has no issues with me getting done. It's not an expensive bar, cost £100, but, how does my INAD case stand and how do my chances of getting a refund look based on the above ?

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