Refund deletes feedback | Buying

today2184 · 2026-05-17T09:02:24.951000Z

I want to warn buyers about an issue with eBay's automated system regarding seller ratings.I recently returned an item because it was not as described (the weight was incorrect). After returning it, the seller updated the listing price and details.Here is the problem: because a full refund was issued, eBay's automated system instantly removed the negative feedback I left.This means the refund process can be used to remove honest buyer feedback, leaving future buyers unaware of previous problems with a transaction.Has anyone else experienced their feedback being removed automatically after a full refund?

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