Postage not combined as stated in listings
Summary: dh270874 experienced an issue with a seller who promised combined postage for multiple orders but did not deliver on this promise. The seller refused to provide a postage refund and responded negatively. roger_roger_over_and_nowt advised that sellers cannot leave negative feedback directly for buyers but can leave a negative comment under a positive rating. They suggested contacting customer services if such a comment is left and checking the seller’s feedback history for similar behavior.
I have had an issue with a seller who said that combined postage would be applied for multiple orders. i contacted them 3 times to ask that they combine but they have now responded with this message:
Seller’s message: 'after this work I have had to do filling in all tracking numbers and answering the requests on small value requests, forget any refunds on post it's sent tracked which has taken all the post you have paid me
I am expecting negative feedback from this Cretin. Can anything be done if/when feedback is left?
roger_roger_over_and_nowt
·3 weeks agoSeller's not allowed to leave negs for buyers but some do.They can leave a negative comment under a positive rating.
If they do that you would have to contact customer services to get it removed.
Have a look at the seller's feedback left for others to see if they have done that sort of thing before.
dh270874
OP3 weeks agoThanks for the reply. Will keep a look out for that