Non Delivery of Item marked as delivered | Buying

squirrel-away · 2026-05-18T13:40:02.264000Z

I bought an item which was marked as delivered by the seller and tracking uploaded saying "left behind wheelie bin". We were in all that day - have CCTV and Video doorbell. Also our bins are in the back garden behind a 6 foot high locked gate. **There was NO delivery nor even attempt at delivery**.I have opended a non delivery case in eBay and informed the seller no item was delivered. I am just receiving generic "check with your neighbours etc." messages. I have requested the GPS tracking details are uploaded. As yet nothing from them except what is obviously a "stock photo" because tracking says "left BEHIND bin" but photo shows an envelope (not big enough for the item I ordered) left IN a bin - so is obviously not my delivery (by VDTRACK) . Who??? It appears from feedback these so called sellers are "drop shippers" from Amazon and have hundreds of negative feedback comments. Why are they allowed to trade on eBay when they are blatantly and obviously conning people??

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Non Delivery of Item marked as delivered | Buying | eBay UK