negative feedback removed | Buying

ajsdisc11 · 2025-12-22T21:25:22.841000Z

I rebenmtly left negative feedback for a seller. The basics are I ordered a phone, realised the 2 week delivery window would have missed the birthday I had bought it for and requested to cancel this after 2 minutes. 24 hours later they refused and sent it anyway. The phone turned up, new, sealed etc.. Having had a phone shop myself I know breaking the seal reduces the value considerably, so I never did that nor did I need to as had already purchased another. The phone was subsequently returned the next day in the same packaging it came. The seller then claimed I had used it and damaged the screen etc.. All absolute nonsense and clearly trying to scam both ebay and me.I left suitable feedback which was removed, no mention why. Personally I feel if ebay does believe it is not suitable feedback, there should be an email sent explaining why giving the buyer an option to re post this so as other buyers get a clear and more measured feedback relating to the particular seller otherwise they simply play the system and bad sellers are left to scam.I am now thinking this is a common occurrence with this seller and they perhaps get a lot of negative feedback removed seeing as they only have a few negative feedbacks? First off, if I was ebay, I would be far more concerned they are scamming customers than negative feedback!After 25 years trading on here I think I may have come to the end of my tether. I tend to shop elsewhere now anyway as sick fed up of the scams and poor customer service.

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