Misleading location of item
Summary: The discussion revolves around a concern raised by logosewer about the misleading location of an item, perhaps related to an online purchase or listing. thesmokingrunner and upda8077 participated in the conversation, engaging in exchanges with logosewer regarding the issue. helva56 also contributed to the thread but did not interact further. The participants seemed focused on addressing the confusion around the item's location.
Bought item.
Listing said....
Location Reading uk
48r courier
Postage:
Free Other 48h courier. See detailsfor postage
Located in: reading berkshire, United Kingdom
Tracking says.....
Ali Express (assume China)
JD000223450927xxxx
Delivery 168 hrs.
Ebay don't think I am being misled.
I may aswell shop on aliexpress or temu etc myself and wait the same amount of time as the one i bought thinking 48hrs was the wait time.
I think ebay are getting desperate.
7 comments
helva56
·1 month agoYou are 100% correct, ebay couldn't give a toss about "item location" misrepresentation, even when given irrefutable evidence the "bots" will ignore all evidence. so much for "artificial intelligence" can't or refuses to view and act on any evidence, it's just an often biased glorified search engine that spews out what it can find, and shows no accuracy at all,
It's a joke, it's all just meaningless waffle like most of their concerns about customers, as long as they are coining it in they don't give a flying fig about customers.
logosewer
OP2 months agoIt may be becoming more serious because I did not give permission for the seller to use my name and address to order from aliexpress as if they where me.
I only realised because the item turned up.It was the wrong voltage cable.
So I ordered the right one again from aliexpress. I looked at my account and saw the order the ebay seller had ordered in my name with refunded marked because he refunded when i quote uk law.
the one I order was not send and now listed as being also refunded as 'I had already had an introductory discount?!!!
Feels like an infringement of data protection law?
upda8077
·2 months agoIn general aliexpress do not care about UK law, maybe because they are in China and in general there is not a lot you can do about it.
If you order from ebay and it comes from aliexpress you should be covered by ebay if a refund is needed.
If you shop direct from aliexpress and you need a refund dont expect to get it, they dont like giving refunds at all, most people end up having to do a chargeback through their bank / card company (or paypal) to get their money back .
Have a look for the aliexpress reviews on trustpilot to realise how bad aliexpress are.
(Also understand trustpilot allow fake positive reviews from "Click Farms", I dont think trustpilot can do anything about it ? , aliexpress use a click farm to boost their positive reviews every month or two for a few days)
https://uk.trustpilot.com/review/www.aliexpress.com
upda8077
·2 months agoEbay has been becoming a extension of aliexpress for quite some time, the sellers on ebay say the item is (for instance) in london, but when you receive it it has come from aliexpress in china.
Ebay is almost a all chinese nowadays for quite a lot of items.
Ebay say the sellers must have stock in the UK, sellers get around this by having a few items in the UK, and everything else they sell is drop shipped from aliexpress.
You will save money buying on aliexpress (compared to ebay prices), but aliexpress has the worst refund process on the internet, they say you have buyer protection etc, but they make it impossible to get a refund for a lost parcel, a damaged ite, wrong item sent etc, so in a lot of cases its just not worth using them.
At least with ebay (and Temu) there refund system is a lot more fair and far better.
thesmokingrunner
·2 months agoI take it that you didn't check out the business fully before you hit the Buy button then?
It took me a couple of minutes - actually, less than that - to figure out that it was a Chinese company with a fake UK address. The wide range of items for sale (makeup, multimeter leads, dog collars, watches...), the layout of the Item Description, the location (the address is a residential house - look it up on Google maps), the prices, the company phone number (that's not the STD code for Reading).
Sorry, but just how many red flags do you need? I'm guessing you bought on price only without checking anything else out. You're not the first and you'll certainly not be the last - you see a bargain price with free postage from a seller who claims to be in the UK (and incidentally, the company was only registered a month ago) and then find post-purchase that it's a non-UK based seller. Quelle surprise...
Look, eBay don't care. They're getting their fees. It really is up to the buyer to satisfy themselves that they are buying from a genuine seller. Caveat emptor and all that.
If the item turns up and is what you bought then great, you got whatever you bought and probably at a price which significantly undercuts genuine UK-based sellers. If it's not as described, make use of the MBG and open a Not As Described return. Likewise check your Order Details, which will show an Estimated Delivery Date; if the item doesn't arrive by the latest date shown open an Item Not Received case.
And next time, check out who you're buying from fully before rather than after you buy. Nobody else is going to do it for you. Least of all eBay.
logosewer
OP2 months agoThanks for your reply and information.
However it should not be as difficult as you describe.
Ebay implies safe shopping.
I like many, was misled.
UK law mention's it.
Ebay allows it.
Is that how low they have to stoop to earn a quid?
Yes I suppose so.
Shame.
thesmokingrunner
·2 months agoI do agree that checking shouldn't be as difficult as it is but eBay's response would be "all the information is available on the listing". It is, but buying on eBay is rather like some of the people with whom I used to work: they knew the answer, but they'd only tell you if you ask the right question. The eBay equivalent is "we have all the information but you have to look in the right place to find it".
eBay may well have implied safe shopping at some long-distant time but those days are long gone. Sure, there are still honest sellers and honest buyers - many, many thousands of them - but once everything became process-driven and automated the site started attracting less-than-honest sellers and buyers who could make use of the numerous loopholes created by those systems.
Chinese sellers, as you have found, create accounts claiming to be in this country, and although they're probably the most obvious users of this loophole they are by no means the only ones. Likewise, fake goods are listed in their multi-thousands - you name it and someone will fake it - yet eBay, despite all the claims they make, do little to prevent such items being listed and sold to unsuspecting buyers.
Buyers, too, are beginning to make use of various loopholes created by eBay's increasing control over transactions. Buy something, claim it's not as described, return a different item and get a refund. eBay will side with the buyer because they "never see the item". Want to exchange your old stuff for something that works? Buy on eBay.
And under the Simple Delivery guarantee, for example, if an item arrives damaged the buyer can claim a refund from eBay whilst the seller keeps the original payment. So a buyer can claim "damaged on arrival", get their money back and get and keep the item - whether it really is damaged or not.
eBay is no longer a safe place to shop and hasn't been for quite a while now. Personally I am extremely careful not just about what I buy but from whom I buy it. I check everything and these days also check other sites as eBay is no longer necessarily has the best prices.
As for "Is that how low they have to stoop to earn a quid"? - Oh, I'm quite sure they could stoop a lot lower...
Stay safe.