Item with 1 year warranty failed after 5 months seller not responding | Buying

sos.bsi.3d · 2026-06-24T16:30:37.870624Z

Hi, I purchased a Smart Ring and 5 months after buying it stopped turning on / off or charging. I tried to contact the seller regarding a warranty replacement he has not responded after 2 weeks and after 3 days following a 2nd attempt. eBay support doesn't help. It was purchased through PayPal, and this was funded through my credit card. According to the sale of goods act I should be able to get a refund, any advice as to the best approach?

Discussions

Item with 1 year warranty failed after 5 months seller not responding | Buying | eBay UK