Item shown as delivered but it may have 'misplaced??' by Royal Mail | Buying

yadster_uk · 2026-04-15T14:38:43.224000Z

I'll keep this a concise as possible. I received notifications from eBay/RM to say that two separate parcels would be delivered on Monday. Very late that day a delivery came but I was only given one parcel. I asked about there been two parcels but was told the other would probably arrive the next day. Soon after I received notifications to say both parcels had been delivered at the same time. On the Royal mail website both parcels are using the same photograph as proof of delivery. I also have Tapo doorcam footage showing that I only received the one parcel and what was said. I would be grateful if anyone else has experienced something similar and what is possibly the best way to proceed. Thanks in advance 🙂

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Item shown as delivered but it may have 'misplaced??' by Royal Mail | Buying | eBay UK