Item not received,Evri lost parcel | Buying

pixieandgrumpy · 2025-12-19T06:52:22.368000Z

Purchased a item on 6/12/25. Item not received.Contact seller,Seller replied she will contact Evri.Seller sent a message to advise that Evri will ring me.Strange, Evri ring Ebay customers.Seller's comms have been poor.After contacting Evri,they have now sent me a email,to advise me the parcel is missing! Open up a INR with ebay.Ebay advise me to wait untill the 19/12/25.If you have not had a resolution with seller,they will refund me.Checked my ebay account today, ebay have advised me that I need to wait untill the 29th December,pending further enquiries. Is this normal?

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Item not received,Evri lost parcel | Buying | eBay UK