Issue with seller | Buying

ffre_1957 · 2026-05-25T13:45:48.909000Z

I've received a faulty item. I sent pictures to the seller asking for. Refund or replacement I heard nothing from the seller. I was then asked to review so I left an honest negative review. The seller has now contacted me saying they will only refund if I remove the review. I have advised I am entitled to my review but would be happy to remove if resolved quicky however the seller is refusing. Is this right? Surely I am entitled to a refund regardless of the review but I now feel threatened into only getting my refund is I remove what is an honest review

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