I bought 2kg of aloe vera leaves.The seller sent me only 1kg.I was waiting 7 days for the parcel so the leaves went a little brown in colour so I cut them and put them to the freezer to save at least this kg.I know that partial refunds cannot be enforced.If I open a case I would have to send the item back but how can I send it like this?I dont know if it was done on purpose.I would like to think it wasnt.The seller is not responding.I dont know what to do .I would be happy to receive the rest(1k...

So,just to let you know.I opened the case.I did not have to post the frozen leaves and I received the rest of the leaves.

How can I resolve the problem if I think I can not post the item back | Buying

How can I resolve the problem if I think I can not post the item back | Buying | eBay UK