Help! - No Click & Collect barcode received, even though item has been delivered to C&C location. | Buying

greenarmadilloeggs · 2022-12-14T13:29:57.056000Z

Hi,Does anyone know how I can get ebay to send/resend a delivery notification including the barcode used for Click & Collect? They usually send several reminders if it isn't collected straight away, but I haven't received a single one and therefore can't collect the package!At the moment, all I can do is report that I haven't received the item, raise a case/dispute and wait days before ebay will "step in to help".The seller has sent the item, it is at the collection point and the tracking says it's delivered, but I haven't received the usual email from ebay with a collection barcode and to say it's delivered and awaiting collection ...so (quite rightly), the newsagent don't want to release it!I will try showing them the order details and the tracking details, but I think they want or need the barcode to release it.

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Help! - No Click & Collect barcode received, even though item has been delivered to C&C location. | Buying | eBay UK