Faulty item unable to get refund | Buying

z.parker · 2026-03-13T19:34:24.104000Z

I bought some Brita filters and there is definitely an issue with the products legitimacy as the water is simply tap water - no filtering whatsoever. The item has been removed since due to some violation, and has declined my refund. How can I get eBay to step in? I’m literally going around and around on their app and support pages. Haven’t ever had to do this in over 12 years as a member, would any guidance on this!

Discussions

Faulty item unable to get refund | Buying | eBay UK