Evri claim to have delivered my parcels | Buying

calumg36 · 2026-01-13T22:54:29.783000Z

Just wanted to report my problems with the courier Evri. Using the Click & Collect service, Evri have twice failed to deliver something to my local Argos in the past month. Both times Evri have claimed to deliver the parcels, but Argos have said they didn’t receive them. Both parcels were for Radio Hi-Fi systems. When Argos receives my parcel, I then get the “Ready for collection” email, but of course this hasn’t happened for these two missing deliveries. I thought it made things easier for the courier to deliver to a store instead of trying to find a home address. How difficult can it be to deliver to a store? Is my lost parcels down to driver theft? Delivery driver incompetence? I know Evri have a bad reputation for not delivering parcels and I wondered if this is common for Ebay buyers. I'm assuming it is. I’m thinking about sending a complaint to Evri, but they probably receive many compaints each day, so I might be wasting my time doing that.

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Evri claim to have delivered my parcels | Buying | eBay UK