ebay says they cannot provide a QR code for a ParcelForce return label, is this correct? | Buying

ecksten · 2025-10-17T11:08:52.492000Z

Hi All,I have started a return with a seller and they have accepted and a label has come through. I cannot print labels so I asked CS for the QR code, I was put through to someone in the Dublin CS Returns Dept and she said she would E-Mail over the QR code. After hanging up, the E-Mail that came through was the postage label again.I called CS back, got through to Returns Department again and this time the person told me that for a ParcelForce return they cannot issue a QR code.(When I started the return it said somewhere that ebay can provide a QR code, so I don't understand why CS are saying they cannot). Is this correct - is there anything I can do? (Other than finding a print shop in town to print the label at whatever extortionate amount they charge). Thanks for any input!

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ebay says they cannot provide a QR code for a ParcelForce return label, is this correct? | Buying | eBay UK