eBay return for faulty item that only worked for 10 days after purchase. | Buying

daban-22 · 2026-05-11T17:12:52.495000Z

Hi, I bought something off eBay for £960. I had the item for 10 days and used it for 3 hours before it stopped powering on. I have raised a faulty item case and have initiated a return. The seller is refusing to accept the return, saying it was working when you received it, and that if it's not working now, it's because you did something to it. I know it was working when I got it, but it's no longer working. Where do I stand with the return? Will eBay side with the seller or the buyer?

Discussions

eBay return for faulty item that only worked for 10 days after purchase. | Buying | eBay UK