Hi, This is the second time this has happened and I'll likely be writing to eBay with an official complaint as this isn't good enough, but I just wanted to see if anyone else had any advice or experience with this. I recently purchased a book from World Of Books on eBay. The picture listed was of a book that compiles Vol 1 & 2 into one book. The description matches this. The book that arrived was actually Vol 2 (so a different item). I contacted eBay saying their preset ISBN in...

I wouldn't waste your time writing an official complaint. Ebay's CS are known for often giving wrong info and ebay's product catalogue is not fit for purpose and hasn't been from day one. Ebay know it and always have but they can't be bothered to even attempt to fix it. A few years ago, for a few months, you could submit a data error report but, as you can generally find at least one error in most catalogue entries, they soon took that option away. They didn't actually correct any of the...

Ebay Promising A Refund They Haven't Sent | Buying

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Ebay Promising A Refund They Haven't Sent | Buying | eBay UK