What is going on with a cancellation? | Business Seller Board

pillarboxred · 2026-04-22T21:01:31.348000Z

The mess that is eBay.A buyer wanted to cancel an order but it cannot be cancelled because "I told eBay the item had been dispatched". I did not. I only learned about the sale about ten minutes ago. EBay automatically says all my sales are dispatched the second the sales are made even if I haven't even packed items. How can eBay manufacture lies in business transactions? Is it funny or not funny? What do I do now? I don't want to send an item to someone who doesn't want it.

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What is going on with a cancellation? | Business Seller Board | eBay UK