several non payments after taking offers
Summary: maarsy is experiencing issues with buyers not completing payments after offers are accepted. They have noticed several instances in the past two months where payments were not made, and they question if there's a standard delay allowing buyers to change their minds. sml192 suggests that enabling a setting for buyers to provide a payment method before making an offer could prevent this issue, as it ensures immediate payment upon offer acceptance.
i know there has been talk about the fact that some buyers get the chance to delay payments after a purchase in case they buy something else , and from offers i have sent in the past on items i seemed to remember it said payment would be taken as soon as my offer gets accepted - though has been some months now -
i have had one a month or 2 ago where i took an offer but never got a payment nor a response when i messaged the buyer , in the last 2 weeks i had another 3 where i took the offer but never got the payment . is there a standard delay on payments now where the buyer can change there mind ? as it feels rather odd i have so many non payments on offers
sml192
·3 weeks agoIf you want buyers to have payment taken straightaway when you accept an offer then you need to have 'Require all buyers to provide a payment method before they make an offer' selected in the 'Buyer rules' on your 'Buyer management' page. If you don’t have that option selected then, when you accept an offer, the item will remain available to others until they pay for it