SAVED DATA FROM LIVE LISTINGS IS MISSING WHEN MAKING AMENDMENTS? ANYONE ELSE | Business Seller Board

eddie10_10 · 2025-10-21T18:59:36.359000Z

REPOSTED: I asked this question on the 19th but despite 88 reviews I have not had a single reply, I cannot imagine I am the only seller having this issue (and still no response to a tech ticket opened nearly a week ago!) Hi AllHas anyone else noticed an ongoing issue when updating live listings?I am talking about the BOOKS category but this could be more wide reaching. Previously when updating a live listing to for instance change a price, or quantity the title, author, language, ISBN were all populated from the original listing. Now more often than not all the boxes are empty apart from the description box & I find myself wasting time re-submitting data to those fields. Also the photo is hardly ever there & even when I click on an image within ebay's system it still won't work & I have to re take the photo. I spoke with an agent about this a week ago who opened a ticket with tech (no reply so far) I know it's not my browser as the agent replicated it & it did the same to her. Just wondering how big a problem this is? Regards

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SAVED DATA FROM LIVE LISTINGS IS MISSING WHEN MAKING AMENDMENTS? ANYONE ELSE | Business Seller Board | eBay UK