So RM have phased out the CN22 customs form and now only use the CN23. I used to be able to print out the CN22 customs declaration label on my 6x4 label printer alongside the shipping label, but now have to print the CN23 onto a regular A4 sized printer and attach using a documents enclosed. The CN23 label does not print out properly on a 6x4 label unfortunately as the text is not legible.Has anyone managed to find a good solution if you send a lot of internationals? It's sucking...

We had the exact same issue, and found the label settings in click and drop for the CN23 form were set to A4 - so when printing on a 6x4 thermal label it was shrinking the entire label into landscape and making it total illegible. Go into "settings" on main page of Click and DropClick on "label format"From here you can change the CN23 label from A4 to 6 x 4 It then changes the form to portrait and is then somewhat legible.

Royal Mail C&D & The CN22 CN23 Customs Label Change | Business Seller Board

Discussions

Royal Mail C&D & The CN22 CN23 Customs Label Change | Business Seller Board | eBay UK