New clothing 'Size' Requirements HUGE PROBLEMS
Summary: knickersboxersglory raised concerns about eBay's new standardization of fashion sizes, pointing out that many common size values are not available. This could force sellers to inaccurately list items, leading to potential issues with misleading buyers, increased returns, and negative feedback. The lack of clarity about the sales history of best-selling items under this new system is also a concern.
eBay sent an update yesterday stating,
'We’re standardising fashion sizes. Update your fashion listings this month to keep selling smoothly.'
The issue is that loads of size values are not available. So we have items which are the following sizes across multiple categories that can now either not be listed on eBay or we are now required to list items as the wrong size (not the actual size of the item).
8-10
10-12
12-14
14-16
16-18
18-20
20-22
22-24
24-26
26-28
28-30
30-32
One Size
S/M
M/L
L/XL
XL/XXL
So all items with these sizes can only be listed as a single size, i.e. a size 12-14 garment can either be listed as a size '12' or a size '14'. This is totally misleading to buyers and is going to create massive problems with returns, item not as described claims and negative feedback. If you selected size 12 would you expect to receive a size 12 or a size 12-14?
eBay currently have 310,000+ clothing listings with the size '10-12'. All of these listings either cannot be listed or sellers will need to incorrectly list as a size 10 or a size 12.
eBay have not explained what's going to happen to the sales history of items which are best sellers.
knickersboxersglory
OP1 week agoOnly had a brief look, but fairly certain some kids' sizes can't be listed any more as well. For example, we have items in these sizes,
7-8 years - CAN BE LISTED
9-10 years - CAN BE LISTED
6-8 years - CANNOT BE LISTED
7-13 years - CANNOT BE LISTED
2 years - CANNOT BE LISTED
3 years - CANNOT BE LISTED
4 years - CANNOT BE LISTED
5 years - CANNOT BE LISTED
6 years - CANNOT BE LISTED
Whoever came up with this policy should be embarrassed. Some basic research would tell you there are millions of items that cannot be listed with these set values.
You need a 'Size Map' value not visible to customers to apply to your filters
You need a 'Size' value visible to customers where sellers can add the relevant sizing information that buyers need
The only workaround that we can think of at the moment is to enter any value into the 'Size' attribute which will show in the item specifics, so still not ideal as misleading for customers (e.g. if you have a variation listing with sizes 8-10, 12-14, 16-18, 20-22 you would need to add '8' into the size attribute). So the 'Size' value is shown as an item specific only.
Then you would need to create a new attribute for the dropdown in the listing (e.g. Garment Size, Clothing Size, UK Size etc) where you could show the buyer the information that they need and the correct sizes for the items being listed. This would be the dropdown that they would select to place the order.
The downside is that all of the variations would probably be excluded from the filters by eBay except the one value included in the item specifics.
OR
Have 2 dropdowns in the listing. One with size, the other with 'Clothing Size' for your actual values, but this is just going to create confusion for buyers if they have to choose '8' from the Size dropdown, then '8-10' from the Clothing Size dropdown.
This update needs to be rolled back until eBay have a proper fix. Imagine having a retail marketplace where you can't list things!