I have reached a point where I find maintaining a Business Account and paying for Store Subscriptions increasingly pointless. As a Top Rated Seller, I am paying thousands in fees, but I’m left wondering: for what?Lately, I’ve experienced a significantly poorer level of customer support and far less seller protection than what was previously offered. Even more frustrating is the total lack of response to genuine concerns and complaints.Does anyone know if eBay has a dedicated Retention Team? I am...

YES!! Go to a business roadshow and talk directly to either the category managers you sell in to express your feelings or if you're lucky you can pin down someone higher up.It can really help

Is there a Retention Team for Top Rated Sellers? Frustrated with fees vs. support. | Business Seller Board

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Is there a Retention Team for Top Rated Sellers? Frustrated with fees vs. support. | Business Seller Board | eBay UK