INR Case: Tracking shows "Delivered" But Ebay refunds buyer | Business Seller Board

ikons_uk · 2026-04-16T15:51:25.952000Z

I sent a collectible vinyl record to Spain tracked. The tracking showed that it was delivered to the buyer's letterbox a few days later. However, the buyer insisted that he did not receive it and opened a case. Ebay contacted me and asked for a photo of the postage receipt. I sent them the receipt. No use. They still refunded the buyer and I am now down £50. Great stuff Ebay. Despite the evidence, I suspected that you were going to let me down again and that's exactly what you did. Completely ridiculous state of affairs.

Discussions

INR Case: Tracking shows "Delivered" But Ebay refunds buyer | Business Seller Board | eBay UK