Incorrect delivery dates given by ebay | Business Seller Board

4ponyandrider · 2025-12-17T14:23:06.926000Z

After 2 years of putting up with customer complaints about ebay's incorrect delivery dates, and the massive increase in INR cases opened as well as a result we have again contacted ebay several times to get this resolved, but we still get the same answers we got 2 years ago." working as it was designed to work" On top of this now, we have lost our top rated status and ebay keeps sending us emails saying our INR cases are too high. This as well as the many emails we get from annoyed customers is no longer bearable.How can ebay say that 2+2 = 2 or 3??? Our 48hr postage shows quicker delivery than our 24hr postage, but the system is working........We have therefore advised ebay today, that come the first possible day in January we will be reporting ebay to the advertising standards authority for false advertising. They cannot hide behind the word "estimated" any longer. They cannot say is is working as it was designed to and not infer they know they are lying to customers every day.

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Incorrect delivery dates given by ebay | Business Seller Board | eBay UK