Buyer lost an INR case but has now created a return request on the item they claim never arrived. | Business Seller Board

essysemporium · 2026-05-16T16:36:11.925000Z

HIya, guys and gals. Had a buyer open an item not received case which they lost because the uploaded tracking showed delivery by Royal Mail with a picture of the postman standing at their front door. They have now opened a return request via Ebay with the following:Return reason: Missing parts or piecesComments: I havent received the parcel Any thoughts on how I should proceed with this one? tia.

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Buyer lost an INR case but has now created a return request on the item they claim never arrived. | Business Seller Board | eBay UK