Am I going crazy, or has eBay glitched? | Business Seller Board

teap0t42 · 2026-07-05T19:21:19.563338Z

Just had a very angry customer on because I've sent them the wrong item. Quite understandable. The problem is, what they have received is something I've not sold since May, and is sufficiently dissimilar from what they ordered that it would be frankly impossible for me to have packed them instead what should have been in the parcel.If I'd just swapped the labels in two orders then I could understand it, but packing and sending something that wouldn't have been on my sold items list?The thing is though, I do remember the item in question being shown on my sold items list more recently than the last order showing in my sales history.Is it possible eBay has glitched and told me to send the wrong item? Has anyone else had a similar experience in the last couple of weeks? Could this be a possible explaination, or do I need to make an appointment with my GP to get checked out?

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Am I going crazy, or has eBay glitched? | Business Seller Board | eBay UK