Locked
Discussion interactions are currently paused.
Storm Goretti: delivery disruption and automatic seller protections
Following on from our recent post on Deliveries impacted by severe weather conditions, we wanted to give you an update on how we are protecting your performance in areas affected by Storm Goretti.
To help reduce the impact on deliveries caused by the adverse weather and Storm goretti in severely impacted areas , eBay will automatically protect your performance on affected transactions between 2nd January to 13th January 2026.
This covers:
- Your late delivery rate, which will be removed for affected orders between the 2nd January to 13th January 2026
- Your “item not received” count in your service metrics dashboard
- We will also remove any negative and neutral feedback relating to or arising from late or non-delivery as a result of the adverse weather.
If you’re located in a severely impacted area, please rest assured that issues that are out of your control will not affect your performance on eBay.
Thank you for selling on eBay.
By
0 comments
