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Further details on tracking requirements & updates to the eBay.co.uk User Agreement
[Edited HTML additional code visible in Announcement]***Further details on tracking requirements & updates to the eBay.co.uk User Agreement*** 
01 February, 2019 | 03:58PM GMT
Please note: The requirement to upload tracking information only applies to items being sent via a tracked service.
We have updated the eBay.co.uk User Agreement . These changes are effective immediately for new members and from 4 March 2019 for current members.
As with previous updates, we’ve made changes to keep the User Agreement up to date with the products and services we provide. We want to make selling and buying on eBay a fair process, so we’re updating our tracking policy.
As of 4 March 2019, you are required to upload tracking in the structured data field before the estimated delivery date has passed for items you send via a tracked service only. This requirement is just for items sent via tracked services and does not apply for every transaction you make.
This is required so that eBay can protect you if a buyer claims that they haven’t received their item. It also provides a better experience for buyers, they are less likely to open “Item not received” claims and it can save you and your business time if those cases do arise. Sending the tracking number to the buyer via email won’t protect you from a claim.
We always recommend uploading tracking information as soon as you have posted the item. See the eBay Money Back Guarantee for details.
You don’t need to take any further action to accept the new User Agreement. If you choose not to accept the new terms, there is information on how to close your account at this help page
Thank you for being a part of eBay.
The eBay team
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