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Free personalised support for new business sellers: Start Up Scale Up
New to selling on eBay as a business? Start Up Scale Up offers free, personalised one-to-one support from our expert Marketplace Advisors to help you hit the ground running on eBay.
If you’ve recently started a new eBay business account within the last six months, have rejoined eBay, or upgraded from a private account, this programme is designed to give you the right support at the right time.
What is Start Up Scale Up?
Start Up Scale Up is a dedicated onboarding and growth support programme that provides tailored, one-to-one guidance - completely free of charge.
Whether you’re refining your listings, exploring growth tools, or looking to accelerate early sales, our Marketplace Advisors are here to help you move forward with clarity and confidence.
What support can you expect?
Personalised one-to-one support
Receive advice tailored specifically to your goals - from account setup and listing optimisation to practical strategies that help drive visibility and sales.
Optimisation and growth strategies
Learn how to make your listings stand out, use promotions effectively and take full advantage of the tools and services designed to support your growth.
Expert Marketplace Advisors
Work directly with experienced advisors who understand what drives performance on eBay and can guide you with clear, actionable insights.
What sellers say about Start Up Scale Up
Don’t just take our word for it, here’s what sellers have shared about their experience:
“The onboarding and scaling advice was carefully tailored to our business by Edel (our Marketplace Advisor) and we tripled our sales in the first few weeks of working with her on the programme. Absolutely brilliant!”
“In my opinion, this programme is one of the reasons why eBay is head and shoulders above other sales platforms. It invests in its sellers.”
“Everything is presented in a way that is easy to understand and the Marketplace Advisor was really easy to communicate with.”
Know someone who should be on eBay?
Many of you in this community have built real independence through eBay - and when we ask what made the biggest difference early on, the answer is often the same: having the right support.
Start Up Scale Up exists to provide exactly that for new sellers.
You may not need it yourself - but you might know someone who does. A friend, family member or aspiring entrepreneur who’s ready to start something of their own.
If eBay’s support helped you, why not pass it on? Ask them to search “Start Up Scale Up eBay” and register their interest.
How do I join?
Getting started is simple:
- Register your interest via the form on the programme page
- A Marketplace Advisor will get in touch
- Begin your personalised onboarding and scaling journey
We’re looking forward to supporting the next wave of growing businesses in our community.
Thank you for selling on eBay.
