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Free government webinars to help you sell products safely online
The Chartered Trading Standards Institute is offering a series of free expert-led webinars designed to help businesses selling online, including on marketplaces like eBay, ensure their products are safe and compliant and offering suggestions and recommendations on what to do and what benefits the principles can have for your business.
Whether you sell candles or cosmetics, toys or tables, jigsaws or jewellery, these sessions can help you keep customers safe and protect your business.
Why this could matter for your eBay business
Product safety is not just a legal requirement, it is essential to:
- Reduce the risk of unsafe products reaching buyers.
- Protect your business from recalls, complaints and liability.
- Build trust and a stronger reputation with your customers.
These webinars focus on practical steps you can take when selling online, so they are directly relevant to how you list and ship on eBay. You may also be able to request individual advice/feedback at the end of the session.
Free webinars available
- Selling products safely online
What you will cover:
- Discover why safety requirements are needed and how to ensure you are compliant.
- Learn about past examples of unsafe products and the effect these have had on the consumers and the businesses involved.
- Receive individual feedback and advice for your business.
Ideal for: any UK based business selling non-food products online.
Register here for available dates:
- 15 January 2026, 10.00 - 12.00
- 21 January 2026, 10.00 - 12.00
- 27 January 2026, 10.00 - 12.00
- Introduction to product safety using PAS 7050 and PAS 7100
What you will cover:
- An introduction to PAS 7050 and PAS 7100 and how to embed them into your business
- How to deal with products that are found to be unsafe.
- Learn about past examples of unsafe products and the effect these have had on the consumers and the businesses involved.
- Receive individual feedback and advice for your business.
Ideal for: businesses selling non-food consumer products that want a clearer structure for managing product safety and recalls.
Register here for available dates:
- 5 February 2026, 10.00 - 12.00
- 11 February 2026, 13.00 - 15.00
- 26 February 2026, 10.00 - 12.00
Who is running the training
- Webinars are delivered by the Chartered Trading Standards Institute (CTSI).
- The presenter, Phil LeShirley, has significant expertise in the areas of electrical equipment, furniture, cosmetics, toys, personal protective equipment, machinery, children's products, explosives and general product safety.
- Sessions are independent of eBay, and your participation is voluntary.
The focus is on education and practical guidance, not on individual enforcement cases.
Who should attend
These sessions are a good fit if you:
- List consumer products on eBay or other online marketplaces.
- Import or manufacture your own products, or re-sell branded goods.
- Want to be more confident that your products meet safety requirements.
You do not need specialist legal knowledge to join.
