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COVID-19 (Coronavirus) - Important reminder about our listing policies
Dear seller,
Considering the global developments associated with Covid-19 (Coronavirus) and our dedication to delivering a safe and trusted marketplace, we would like to remind you of eBay’s Listing Policies:
- Health claims and misuse of keywords: titles and item descriptions containing health claims and misusing terms such as "Coronavirus", "Covid-19", ‘Virus”, "epidemic" are prohibited.
- Prices inflated over prevailing market value: listings that attempt to profit from tragedies and disasters (such as the Coronavirus outbreak) are prohibited.
- Laws and Regulations: we recognise this is a fast changing situation. We advise sellers to always check local laws and regulations when listing. We will continue to monitor the situation globally and provide further updates as necessary.
eBay requests that all sellers who have live listings offering items such as face masks, hand sanitizer gel or wipes, etc., review their listings and make sure that they comply with eBay Listing policies.
Activity that doesn't follow eBay Listing policies could result in a range of actions, such as eBay ending or cancelling your relevant listings, hiding or demoting all listings from search results, lowering your seller rating, enforcing buying or selling restrictions, or suspending your account.
To learn more about the policies and make sure your listings are compliant, we invite you to read our three most relevant policies on this topic: Prescription and over-the-counter drugs policy, Disaster and Tragedy policy, Search manipulation policy.
Best regards,
The eBay team
