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A more secure way to access your account is here
2-step verification is a great way to add an extra layer of protection to your eBay account and by selecting an authenticator app as your preferred verification method, you can enjoy a more secure and seamless login process. This added security layer helps us verify your identity during sign in, reducing the risk of unauthorised access to your eBay account.
What’s an authenticator app?
An authenticator app is a software tool that’s installed on a smartphone and helps securely implement 2-step verification. It works by generating time-based, one-time passcodes (OTP) that you use to log in to your account.
A simple and secure authentication process
The 6-digit passcode generated by the authenticator app is stored locally on your device and doesn't require an internet or mobile network service. It's based on a secret key that's shared between the authenticator app and the eBay app or website.
Enhanced security features to protect your eBay account
Using an authenticator app as a method for 2-step verification is more secure than traditional methods such as SMS, voice, and email OTPs. It’s also less susceptible to risks like OTP code intercepting, SIM swaps, porting, and network vulnerabilities. When the one-time passcode is sent to a device in your possession, it makes it difficult for hackers to intercept it.
Get started
Visit your Account settings page to enable 2-step verification and select Authenticator app as your verification method. We recommend using Google Authenticator, Microsoft Authenticator, or Authy. You can also check out our step-by-step guide on how to set up 2-step verification.
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