Question Buyer threatening negative feedback in Selling on eBay DND

Buyer threatening negative feedback

jim_gadget — Fri, 19 Feb 2021 15:10:47 GMT

Hello

I am a private seller on ebay, just selling my own stuff and family things from clearing a family members house. I recently sold a packet of 24 Pegs to a buyer, who also bought 48 from another seller for the same price. She says my Pegs are to expensive and if I don't resolve the issue, then she has no choice other than to give me negative feedback. What am I supposed to do?

Re: Buyer threatening negative feedback

pixiesen2012 — Fri, 19 Feb 2021 15:13:16 GMT

she chose to buy at that price,

you don't have to do anything,

if she leaves negative feedback contact ebay and show them her messages and you should get it removed

Re: Buyer threatening negative feedback

plpmr — Fri, 19 Feb 2021 15:32:55 GMT

read this and use the link provided -

https://www.ebay.co.uk/help/policies/feedback-policies/feedback-extortion-policy?id=4230

Re: Buyer threatening negative feedback

jim_gadget — Fri, 19 Feb 2021 19:13:45 GMT

Thanks for your help

Re: Buyer threatening negative feedback

jim_gadget — Sun, 21 Feb 2021 16:05:43 GMT

Update

Afte contacting eBay they have decided that the buyer did not breach any policys by threatening to and leaving negative feedback .

"We’ve looked carefully at this feedback and see that it doesn’t qualify for removal.

Feedback is a way to let our members share their experiences with other members. Feedback that breaches the feedback policy may be removed by eBay. We won't remove feedback on the grounds that a seller believes a comment is untrue or undeserved."