Cannot complete Draft listings

thewillowvine — Mon, 06 Jul 2020 10:05:56 GMT

I have for the past week+ had difficulties in completing draft listings.

Both on desktop and through the app, when trying to open the listing I receive an error message. Often along thelines of 'Please try again later' or 'Server error'

I was able to get on Live Chat, and the CS advisor said it was a tech glitch their end & it would be escalated to their Support to investigate and resolve. However nothing further has come from it, and I have had no further communication or updates on this.

I wondered if anyone else had experienced the same issue and found a solution?

I have also tried 'sell similar' 'copy draft' all to no avail.

Hoping there may be a fix for this, as I fear the only way to list is to redo the weeks of effort taken to create the original listings.

Re: Cannot complete Draft listings

rusticrye — Mon, 06 Jul 2020 10:59:56 GMT

What browser are you using? If IE, it's no longer compatible with Ebay (or any other website) as Microsoft have phased it out. I use Firefox with no problems, others seem happy with Chrome or Edge.

If it's not a browser issue, try the usual stuff: Log out, clear your History etc., reboot your device and log back in.

Or, if you're using the (useless) app, ditch it and use desktop instead.

@thewillowvine

Question Cannot complete Draft listings in Selling on eBay DND

Cannot complete Draft listings

Re: Cannot complete Draft listings