Question Preferential price setting in Selling on eBay DND

Preferential price setting

winbay2016 — Fri, 15 May 2020 07:28:18 GMT

As a new seller, I was very confused. A customer asked me what the price was for 1000 pens. I told him the price. But then I found out that I would n’t set it at all. I want to ask whether to set the price first and let the customer take it, or give the customer a partial refund after taking the original price? If it is a partial refund, what is the specific operation?
If anyone is willing to help me solve the problem, I will be very grateful.

Re: Preferential price setting

tressygirl — Fri, 15 May 2020 07:38:50 GMT

Why are you offering a partial refund? To who ? I cannot see 1000 pens sold in one transaction.

If they have paid you outside an eBay listing, this is firmly against the rules and could get you a ban from selling.

Talking of bans, you need to take a look at your seller dashboard, you may be close to a selling ban because if all those negatives you received for non delivery of items, resulted in the buyer escalating the case, it would give you very damaging defects, it does not take many to close a new seller's account down permanently.

Whilst I understand the situation in your Country, and of course it's worldwide, if it is the Covid crisis bringing about late or non delivery you may wish to adjust your estimated delivery times on your listings, or just for the time being , until we have a more sane world, sell only within your own country, if your postal system internally is proving reliable.

Re: Preferential price setting

john1297576 — Fri, 15 May 2020 07:39:14 GMT

You would have to create a listing with 1000 items, for the buyer to buy setting the price as agreed.

Selling off ebay would be against the rules, and selling 1000 at the price you quote would incur the full selling charge of 10% and when you made a part refund you would not get any of the Ebay fee refunded and the same with the paypal fee.

You will also need to register as a Business Seller.

Re: Preferential price setting

plpmr — Fri, 15 May 2020 08:58:47 GMT

these are the UK boards and as you and your goods are in China you need to log in to your own boards or ebay.com to be sure the advice you receive is accurate.

Re: Preferential price setting

winbay2016 — Sat, 16 May 2020 00:38:41 GMT

Thank you very much for your answer.

Re: Preferential price setting

winbay2016 — Sat, 16 May 2020 00:43:13 GMT

Thank you for your reminder, because the customer just asked me, and the order has not been placed yet.