topic Re: Incorrect collection address in Technical Issues

Incorrect collection address

paspatout99 — Fri, 27 Feb 2026 14:38:46 GMT

I moved house a year ago. Despite amending my account details to reflect my new address and specifying the correct collection postcode in the ad the live advert shows the collection being at my old address 200 miles away.

How do I resolve this?

Re: Incorrect collection address

roger_roger_over_and_nowt — Fri, 27 Feb 2026 15:14:32 GMT

There are 5 places you have to edit when you change address :- https://accountsettings.ebay.co.uk/uas/addresses

Re: Incorrect collection address

shanedbaker — Mon, 27 Apr 2026 21:33:20 GMT

I have same issue and not very easy to locate issue

Re: Incorrect collection address

tressygirl — Tue, 28 Apr 2026 04:48:48 GMT

Use thr link provided above and check your address is correctly registered in 5 places.

If not use a laptop / PC not the app to correct it.

@shanedbaker