Forgot to turn on away mode.

rowil-3225 — Fri, 05 Jun 2026 08:13:33 GMT

I sold an item when I was out of the country and will not be able to post on time. The buyer is okay with late delivery but what do I need to do now?

Re: Forgot to turn on away mode.

tressygirl — Fri, 05 Jun 2026 08:30:55 GMT

The best way forward would be to explain to the buyer that leaving an item to be posted at a later date would incur you a late delivery mark on your account, so best to cancel the order, and relist when you are back.

With their agreement cancel citing ' Buyer Requests to Cancel, this fully refunds them and your seller performance is not affected.

Then, relist when you're back for them to buy, and pay again.

@rowil-3225

topic Re: Forgot to turn on away mode. in Member To Member Support

Forgot to turn on away mode.

Re: Forgot to turn on away mode.