https://community.ebay.co.uk/t5/Member-To-Member-Support/Missing-Items/m-p/8040613#M357227 <P>I recently bought something, this bit was fine, the delivery company left it on the floor outside a commercial building and it's vanished. I opened a case and eBay closed it as there was "proof of delivery" even though I told them a commercial estate floor is hardly secure. I haven't ever authorised "safe place" either. We have hundreds of vehicles passing everyday so it's not something I would accept. Not to mention it was the next day I got a delivery update and by the time I got there it's gone missing.&nbsp;</P><P>I appealed and a whole 30 seconds later if was closed again.&nbsp;</P><P>I contacted the seller to ask for help and the response was "nothing I can do"&nbsp;</P><P>&nbsp;</P><P>I really cross now, it seems I've not options and not item&nbsp;</P><P>&nbsp;</P><P>Poor show really. Any help or advise would be appreciated if anyone knows what I should do!</P> Mon, 01 Jun 2026 19:24:49 GMT t5kyos14a 2026-06-01T19:24:49Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Missing-Items/m-p/8040613#M357227 <P>I recently bought something, this bit was fine, the delivery company left it on the floor outside a commercial building and it's vanished. I opened a case and eBay closed it as there was "proof of delivery" even though I told them a commercial estate floor is hardly secure. I haven't ever authorised "safe place" either. We have hundreds of vehicles passing everyday so it's not something I would accept. Not to mention it was the next day I got a delivery update and by the time I got there it's gone missing.&nbsp;</P><P>I appealed and a whole 30 seconds later if was closed again.&nbsp;</P><P>I contacted the seller to ask for help and the response was "nothing I can do"&nbsp;</P><P>&nbsp;</P><P>I really cross now, it seems I've not options and not item&nbsp;</P><P>&nbsp;</P><P>Poor show really. Any help or advise would be appreciated if anyone knows what I should do!</P> Mon, 01 Jun 2026 19:24:49 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Missing-Items/m-p/8040613#M357227 t5kyos14a 2026-06-01T19:24:49Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Missing-Items/m-p/8040623#M357235 <P>If you funded the payment with a debit/credit card or Apple Pay you can issue an item not received chargeback.&nbsp;</P> Mon, 01 Jun 2026 19:35:04 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Missing-Items/m-p/8040623#M357235 *vyolla* 2026-06-01T19:35:04Z