topic Re: Buy it now greyed out in Member To Member Support

Buy it now greyed out

danwal-592692 — Thu, 28 May 2026 19:04:26 GMT

I see I’m not the only person who suddenly and for no reason, cannot purchase anything on eBay????? The buy now option is greyed out and doesn’t respond, any ideas????

Re: Buy it now greyed out

tressygirl — Fri, 29 May 2026 08:20:53 GMT

A Community manager has announced this was a known issue, but the tech team have now resolved it.

If the problem persists, she suggest clearing recent cache and cookies.

@danwal-592692

Re: Buy it now greyed out

danwal-592692 — Sat, 30 May 2026 02:37:30 GMT

I’ve done this, still can’t buy anything

Re: Buy it now greyed out

tressygirl — Sat, 30 May 2026 05:45:38 GMT

This must be so frustrating for you,.

I know Community Manager kat@ebay was dealing with this issue. I've tagged her to look at your account perhaps can add it to the tech team to look at.

Not sure if Community Managers are on duty at weekends, and you may need to wait until Monday for a reply? 🤔

Do come back and tell us when this is resolved for you.

@danwal-592692

Re: Buy it now greyed out

danwal-592692 — Sat, 30 May 2026 07:09:14 GMT

That’s a great help, thanks, if I knew why it would be less frustrating……

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