https://community.ebay.co.uk/t5/Member-To-Member-Support/Empty-package/m-p/8038521#M356394 <P>If the packaging is damaged&nbsp;open a return using "item damaged" as the reason.&nbsp; &nbsp;If it was a private seller they will have used ebay's Simple Delivery and eBay will issue the refund themselves.&nbsp; The seller keeps the original payment.&nbsp; You will not be required to return the packaging.</P> <P><BR />If it was a business seller they wouldn't have used SD so if necessary escalate your case to eBay after 3 complete working days.</P> <P>&nbsp;</P> <P>&nbsp;</P> Wed, 27 May 2026 09:22:32 GMT **peaseblossom** 2026-05-27T09:22:32Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Empty-package/m-p/8038516#M356393 <P>I have been sent a empty package posted thru my letterbox the item i ordeted would not fit thru my letterbox in the first place its big this is didgusting behaviour&nbsp;</P> Wed, 27 May 2026 09:14:14 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Empty-package/m-p/8038516#M356393 trinheadec_0 2026-05-27T09:14:14Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Empty-package/m-p/8038521#M356394 <P>If the packaging is damaged&nbsp;open a return using "item damaged" as the reason.&nbsp; &nbsp;If it was a private seller they will have used ebay's Simple Delivery and eBay will issue the refund themselves.&nbsp; The seller keeps the original payment.&nbsp; You will not be required to return the packaging.</P> <P><BR />If it was a business seller they wouldn't have used SD so if necessary escalate your case to eBay after 3 complete working days.</P> <P>&nbsp;</P> <P>&nbsp;</P> Wed, 27 May 2026 09:22:32 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Empty-package/m-p/8038521#M356394 **peaseblossom** 2026-05-27T09:22:32Z